1. Is it necessary to create or register an account?

2. What is the process of creating or registering my account?

3. What is the procedure to follow if I have not received any confirmation even after registering my information in your site?

4. Is there an option to create many accounts?

5. What do I do if I have forgotten my password?

6. What do I do changing my email (especially for existing customers)?

7. Is there a process to alter "My Profile" or the registration information?



1. Is it necessary to create or register an account?

An account is created or registered mainly to get your PIN number from us. We can verify or process your purchases only if you register the phone number which will enable you to make calls faster.

top ↑


2. What is the process of creating or registering my account?

Once you have chosen the calling card, click on the "Create an account now" option to register an account with us in the Sign in Screen.

top ↑


3. What is the procedure to follow if I have not received any confirmation even after registering my information in your site?

Cross check and verify the spelling of the email address once again.

Since the spam features might have filtered your emails, you also have to check in the Spam or Bulk folders in your inbox.

top ↑


4. Is there an option to create many accounts?

There is a possibility to create numerous accounts provided there should be a unique email address given for each account.

However, it is quite important to have only one account for the below mentioned reasons:

Your login username and password will be very easy to remember.

You must be verified once at least as a new member.

In order to receive a complimentary card faster, the balance amount would be used in a single savings account.

You will receive discounts frequently because of the volume of your account purchase.

top ↑


5. What do I do if I have forgotten my password?

Click on the "Forgot Password" option in the "My Account" page and also confirm the email address to get the password through your mail.

top ↑


6. What do I do changing my email (especially for existing customers)?

Go to "My Account" and then to the "My Profile" and also change the new email address. You cannot give out the same email address which you already used for creating another account with us.

Contact us for further assistance in case you have any questions or difficulties.

top ↑


7. Is there a process to alter "My Profile" or the registration information?

You can very well go to the "My Profile" option in the "My Account" page and change the required information.

top ↑


← Previous Page | ↑ Help Index | Main Page →